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Terms & Conditions

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Terms of Services

MSRR Jewellery is the website's owner and operator. The terms "we," "us," and "our" refer to MSRR throughout the website. You, the user, are provided by MSRR with access to this website and all information, tools, and services available from this site on the understanding that you will abide by all terms, conditions, policies, and notices indicated here.

You engage in our "Service" by browsing our website, buying anything from us, or both. By doing so, you agree to be bound by the terms and conditions set forth below, including all additional terms and conditions and policies linked herein and/or accessible via hyperlink. All users of the site, including without limitation browsers, vendors, customers, merchants, and/or producers, are subject to these Terms of Service.

Before using or visiting our website, please take the time to thoroughly read these Terms of Service. You agree to be bound by these Terms of Service by accessing or using any element of the website. You are not permitted to use any services on the website if you do not agree to all of the terms and conditions of this agreement. Acceptance is conditionally set forth so that you can purchase anything safely from this site and we can offer you the best service to all of you.  Terms of Service also apply to any new features or tools that are introduced to the "New Arrival" segment. On this page, you can always review the most recent version of the terms of service.

By publishing updates and/or changes to our website, we retain the right to amend, modify, or replace any element of these Terms of Service. You must periodically check this page for updates. Upon the publishing of any modifications, your continued use or access to the website implies acceptance of those changes.

The company MSRR hosts our store. They give us access to the online shopping cart that enables us to offer you their goods and services.

1.   Originality and assurance

All our jewels and metals are certified and we provide certification for all our goods purchased online or in local stores. Anybody who purchases from any unauthorised sources where our name is used will be considered fake products. We will not take any liability for any fake products.

2.   Ordering and Payment

We must receive the payment in full during the order placed by anybody. If the order is placed and we have accepted, you will get it delivered unless you notify us about the cancellation of an order. For all online sales, we send a copy of the order placing details to your email address, and a notification about your order through text messages. As soon as you will get an email or text message or our acceptance of the order, you are confirmed that you will get it delivered.

Our acceptance takes place when we can deliver the product to the area you are living in or the product is available for delivery.

As soon as we accept orders, our customers and we come into a legal contract. We cannot break any promises between

We do not accept any orders from minors who are below 18 years old. Therefore, if there is anybody below 18, please place an order from parental accounts. If payments are done through any third-party application or any bank, we are not liable if they do not despatch the money to us. If payment is received, you will get a notification.

The followings are the terms when we may not accept your order, if-

*      We do not have sufficient stocks of products

*      Your area is not under the delivery circle

*      Orders of products or items that are incorrectly priced due to typographical errors or the high fluctuation of metal or gem prices

*      If order delivery is not possible, or the order is not accepted, we will refund the amount within 7 working days of the order cancellation.

*      We do not entertain any compensation for the disappointment experienced.

3.   General Conditions

Anytime, for any reason, we have the right to deny service to anyone.

You acknowledge that your content (except credit card data) may be transmitted over a variety of networks or supply chains and entail (a) transmissions, and (b) modifications to comply and adapt to the technological requirements of connecting networks or devices.  Whenever credit card data is transferred over any network, it is always encrypted.

Without our prior written consent, you cannot reproduce, duplicate, copy, sell, resell or exploit any part of the service/product, use the items, access the supply channel/service or any contact on the website through which the service is given. If caught, you will be brought under reasonable jurisdiction.

The headlines used in this section are included for acknowledgement of the terms, and they will not limit or affect the terms of service any more.

4.   Accuracy, compliance and timeliness

Some old products may be listed on the site as well as some new products. It may take time if you do not get them in time. It is for the product shortage and manufacturing delay or over-order happenings.

We are genuine, and we comply with all government rules to be followed by any Jewellery shop to sell products online or offline.

We may any time modify the contents available on the site. We do not keep any obligation to change or modify our site. You must monitor the modification and choose to place an order. Products saved on your cart may be modified or unavailable at any time along with their price tags.

5.   Modifications to the Service and Prices

The price of any product made of gold, platinum, diamond, pearl or any other material is subject to change according to the market price. We can change the price tag or any product at any point in time without prior notification. Declaration of the offer is also a matter of our choice. Price may be visibly changed in offer hours. It does not mean that we have made an injustice who purchased before the offer hours.

We reserve the right to modify or discontinue any product, including its price, at any point in time.

6.   Products and Exactness

Some products, their colour and size may be visible with slight distortions depending on the accessed gadgets and their colour producing, resolution and contrast preferences. We are not liable to gadget-wise colour variations.

We take every effort to show the right product in the right way with its exact colours and size. Measurement is also displayed on the product description page.

We reserve the right but are not obligated to sell all surroundings or all people. We can limit our sales to any geographic location. We have the right to limit any product online. Any product or related service is void where prohibited.

We do not warrant the product, its look and feel, information or material will qualify your requirement and meet your expectation. Any errors in the product or service will be corrected.

7.   Sure NON Acceptance of service

If the billing goes to the name/address of any dealers, distributors, or resells; we will cancel the order. We sell through our website and not by resellers.

8.   Billing and Account Information

You may have the requirement of putting account details and some sensitive information before placing an order or payment. We do not save them or never sell them to any third party.

9.   Privacy Policy And Cookies Access

We may save the cookies of your device as per your consent. This helps you access your preferred service faster. We follow GDPR (General Data Protection Regulation) to ensure better customer account and personal data privacy and safety.

10.User Comments and Feedback Submission

We may send you a request to submit feedback on our products, service and quality of products through email notification. Even, you can give feedback to our site under the sections of Product Reviews and Ratings. It is for our service feedback and self-correction.

We do not pay for any comments or ratings you provide on the site. It is completely your interest and no compulsions therewith.

We may remove any comment containing unlawful, offensive, libellous, threatening, defamatory, obscene, pornographic, or otherwise objectionable words/images or violates any party’s intellectual property or these Terms of Service.

Your comment must not break the Copyright Acts, privacy, or trademark policies or must not express personal violence. Unlawful personal abuse, obscene material or sharing any promotional links on comment boxes are prohibited. You are solely responsible for the comment you have submitted in the comment section.

11.Prohibited to Use

You are forbidden from using the website or its content in addition to other restrictions outlined in the Terms of Service, interfere with upon or violating our intellectual property rights or the intellectual property rights of others includes: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to harass, abuse, insult, harm, defame, slander, ridicule, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, e) to provide false or misleading information; f) to upload or transmit viruses or any other type of malicious code that will or may be used to interfere with or circumvent the security features of the Service or of any related website, other websites, or the Internet; g) to collect or track the personal information of others; h) to spam, phish, pharm, pretext, spider, crawl, or scrape; i) for any obscene or immoral purpose; or j) For breaching any of the banned uses, we retain the right to stop you from using the Service or any connected website.

12.Disclaimer of Warranty & Limitation of Liability

We do not promise, represent, or warrant that our service will not be uninterrupted, timely, secure, or error-free.

We do not guarantee the durability and accuracy of the product will be flawless.

We provide a warranty for metals and gems sold by us, and we take responsibility for the quality of both.

13.Changes to Terms of Service

We reserve the right to update or modify the terms of service at any time if our governing board modifies any of its clauses or if the law of the respective government changes.

14.Governing Laws

We not only sell our products in India but also the entire world. Therefore, we follow the international law of jewellery sales and the law of the specific country or province where the product is getting sold.

15.Violation of terms of services

The violation of the Terms of Services will be penalised as per described clauses and government jurisdiction.

16.Contact Information

If there are any questions about the Terms of Service, you can send it at info@msrrjewellery.com or call us at +91 9004819561.