Cancellation Returns and Refunds Policies
You may cancel the order you have placed in the last 7 days.
We do not accept any cancellations for the order if the courier is out for
delivery. If you cancel the order in the given time, we will not ask you for
any reason for the cancellation or charge you any penalty.
To cancel your order, you must notify us by emailing us at
info@msrrjewellery.com or telephoning us at +91 9004819561
Return Your Goods
If you do not get authentic documentation or a purity
certificate of your item you placed an order.
The ordered product or item is mismatched with the products
shown on the page.
In all circumstances, you must be sure that the product is
not worn and that the tags are cleanly maintained. Any damage to the tags
precludes a return or refund.
During the cancellation, you will get a return acceptance
notification on your mobile and/or email address. Check online or ask us for
the details at our contact number or email address. You must return
individually through a reliable courier service. Unless we receive the product,
a refund or replacement is not possible.
If the product comes to us damaged or broken, the return
will not be accepted. Once a return is accepted, we will pay you back as soon
as possible but the maximum delay is only for 7 days.
INR
